jya77 Privacy Policy
At jya77, protecting your personal information is of the highest importance to us. This policy clearly explains how information is collected, used, and kept secure.
Introduction and Scope
This privacy policy ("Policy") applies to all users of the jya77 platform. When you use the jya77 website, mobile site, or any other service, you agree to the terms of this Policy. jya77 believes that transparency and user trust are the foundation of a safe and enjoyable online experience.
This policy has been written in Bengali and is specifically tailored for users in Bangladesh. If any part of this policy is unclear to you, please contact us directly — our 24/7 live chat support team is always ready to assist in Bengali.
We reserve the right to update this privacy policy at any time. When changes are made, the "Last Updated" date above will be revised, and for significant changes we will notify you accordingly.
What Information We Collect
jya77 collects specific types of information in order to provide its services. The categories below present a complete picture of our data collection.
Personal identification information
- Full name
- Email address
- Date of birth (for age verification)
- National ID card or passport details (when required)
- Residential address
Financial information
- Mobile banking number (bKash, Nagad, Rocket)
- Bank account details
- Transaction history
- Deposit and withdrawal records
Technical information
- IP address
- Browser type and version
- Operating system
- Device information
- Cookie and session data
Usage information
- Time and duration of site visits
- Pages visited
- Game play history
- Betting patterns
- Support chat logs
Purpose of Data Use
jya77 uses collected information only for specific, lawful, and transparent purposes. Each reason for our use of data is detailed below.
- Account registration and verification: To create new accounts, confirm identity, and verify age (21+).
- Financial transaction processing: To securely complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
- Security and fraud prevention: To prevent unauthorized access to accounts, money laundering, and fraudulent activity.
- Customer support: To resolve your issues and answer your questions via 24/7 live chat and email.
- Service improvement and personalization: To analyze your preferences and suggest more relevant games and offers.
- Communications and notifications: To send you important updates, bonus offers, and promotional information (if you have agreed to this).
- Legal compliance: To comply with applicable laws and regulations and to provide required information to regulatory authorities.
- Responsible gambling: To monitor play patterns, identify signs of problem gambling, and provide necessary support.
Cookies and Tracking Technology
jya77 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve the functionality of the site.
Essential cookies
Essential for login sessions, security tokens, and basic site functionality. These cannot be disabled.
Analytics cookies
Used to analyze site traffic and usage patterns. This helps us improve our services.
Preference cookies
Used to remember your language preference, display settings, and other personalized choices.
You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may limit some functionality of the site.
Sharing Information with Third Parties
jya77 does not sell your personal information. However, in certain circumstances, information may be shared with trusted third parties.
Payment processors: Organizations related to payment methods such as bKash, Nagad, Rocket, and bank transfer receive only the information necessary to complete transactions.
Technology partners: Only information necessary to operate the service is shared with game software providers and other technology partners.
Legal reasons: Information may be disclosed in response to court orders, lawful requests from investigative authorities, or requirements under applicable law.
Business transfers: In the event of a company merger or acquisition, user information may be transferred to the new owner, but this policy will continue to apply.
When sharing information with third parties, we ensure that they maintain appropriate data protection standards and are bound by agreement with us.
Data Security Measures
jya77 applies both technical and administrative security measures to keep your information safe.
🔐 SSL Encryption
All data transferred between your device and our servers is protected by SSL/TLS encryption, which prevents third-party interception.
🛡️ Secure Server Environment
Your information is stored in secure data centers with both physical and digital security measures in place.
👁️ Around-the-Clock Monitoring
Our security team monitors systems at all times and responds quickly to any unusual activity.
🔑 Access Control
Only authorized personnel may access your information for specific purposes. All access is logged and reviewed regularly.
While we ensure the highest level of technical security, it is not possible to guarantee 100% security on the internet. We therefore ask you to keep your password confidential and not to log in from unauthorized devices.
Data Retention Period
jya77 retains your information only for as long as necessary to fulfill the purpose for which it was collected, or for the period required by law.
Active accounts: All relevant information will be retained while your account remains active. Even after account closure, financial and transaction-related information may be kept for a specific period due to legal obligations.
Inactive accounts: For accounts that have been inactive for a long period, we may delete information in stages, though information required for legal reasons will always be retained.
Legal obligations: Financial transaction records may be retained for an extended period to meet anti-money laundering and other legal requirements.
Your Rights
As a jya77 user, you have certain important rights over your own information, which we respect.
- Right to access: You may request a copy of the personal information we hold about you at any time.
- Right to correction: If any of your information is incorrect, you may request that it be corrected. This can be done via account settings or live chat.
- Right to erasure: In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
- Right to object to processing: You may object to certain types of data processing, including marketing communications.
- Right to data portability: You may request that your information be provided to you in a commonly structured format.
To exercise these rights, contact us via live chat or email. We will review your request within a reasonable time.
Protection of Minors
jya77 strictly provides services only to those aged 21 and above. We verify age at the time of registration on our platform and may request additional documents for identity verification in any case of doubt.
We do not knowingly collect information from any minor. If any information we hold is found to belong to a minor, we will immediately close that account and delete the relevant information.
If a parent or guardian believes their minor child is using our platform, please contact our support team without delay.
Policy Changes
jya77 may review and update this privacy policy from time to time. Amendments may be made to this policy due to service improvements, adoption of new technology, or changes in law.
For significant changes, we will send a notification to your registered email or clearly announce it on the site. Your continued use of the site after any change means you agree to the revised policy.
We recommend that you visit this page regularly and note the latest update date.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us using the methods below.
Privacy contact
You can contact us regarding any privacy-related matter:
Live chat: Available 24/7, support in Bengali
Email: [email protected]
We generally respond to privacy-related emails within 48 hours. For urgent matters, please use live chat directly.